FoxyCatZaam wrote:I made two separate FB Black Friday orders, one shipped within days of ordering and the other one is still just about to ship, label has been made. Post is so backed up right now! Both of my TTC orders from Black Friday shipped pretty much right away but only one has gotten here, the other package sat in LA for a looonng time before finally hitting Canadian customs today! I hope your stuff comes soon, TTC is really prompt with answering messages about the toys from the new FB site so far!
Aah, okay. Yeah, my order's in the "label's been made, waiting to ship" stage, and the rep I talked with said it had definitely been sent off / arrived at the post office. That's really odd that both of your orders didn't go on the same schedule, though-- and a bit relieving to know that it's not just me! I hope your FB order gets nudged out of that position too, it's painstaking to check the status all the time and see no update.
I had issues with mine, but I guess I didn't have the address right or something.
A friend of mine got theirs the other day.
TTC staff REALLy went up and beyond to help me, tbh. I have no doubt that at least THEY will make sure things get out.
I also got something for my gf from them :)
Oh definitely! They're very nice and prompt, and for all the trouble I'm having with my offer, they said they'd cover any extra shipping costs beyond the initial one I paid at checkout. It's a good feeling to have supportive staff on board during the one time things end up going a bit askew!
