Villie wrote:sneks toys wrote:AshPteron wrote:Well, I'm almost to the one year mark on waiting for my FB order. They swore 7 months ago that it would ship that weekend.
And, surprise surprise, no one is answering my tickets either. Ugh.
They stopped answering my tickets too. From what I gathered from them before the stopped is that my toys were already sent out (according to their system), so I'm trying to see if there's a way to retrieve them. But I was never given tracking, so idk where to start and the lack of response from them isn't helping.
Have you sent in a support ticket through the new website? Friskybeastcreations.com
Supposedly you're guaranteed a reply if you send in a message about your order there
To my knowledge if you go directly to TTC's customer service or their twitter page, you are guarenteed to get a reply