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Where did Bruce go?

Posted: Tue Mar 29, 2016 11:48 am
by alphys
I'm not sure if I'm crazy or something, but it appears as if Bruce disappeared.

I looked in the Web Archive for yesterday, and yeah, Bruce was there.
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Today, however, nope.
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I even tried to go to his page via url.
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Am I seeing things, or did he disappear or something?

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 12:15 pm
by Zombiehorse287
Oh no! He's gone for me too :crying:

Adoptions are still there for him though...

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 12:28 pm
by 3TK
Well, this is certainly disconcerting... :surprised:

He's definitely gone. I don't see him either.

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 12:30 pm
by Knottery
Okay, I'd really appreciate an announcement if they're going to continue to do things like this. :unamused:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 12:32 pm
by Amaranthe
He's gone for me, too.

Didn't a moderator JUST say in the forums not too long ago that they didn't have any plans to retire any models? And now Hanns lost a size and Bruce is gone?? What is happening? Is he really gone, and we don't get an announcement about it? :sniffing:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 12:42 pm
by 3TK
Amaranthe wrote:Didn't a moderator JUST say in the forums not too long ago that they didn't have any plans to retire any models?

Yup. :misc5: :angry:

And that exact post was what made people feel so relieved about not needing to scramble as well (I know since I was one of them). Everyone's been speculating and extremely worried since Tyson, Austin, and Alice came out that they'd start knocking models off to "make room".

I've no clue if Bruce is truly retired. Just sent in a ticket. Here's to being optimistic. But lately there's just been bad omens everywhere. :sniffing:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 12:54 pm
by Amaranthe
It made me feel better, too. I'm late to the party with BD and don't have too much money to buy toys with, so my collection is slow to grow. I wasn't all that interested in Bruce, but I can't help but feel worried that some of the ones I am interested are secretly on the chopping block as well. There was a Bruce in adoptions that had the shafts really close together at the top that wasn't listed as a flop, so I'm wondering if they are working on a slight mod for him, like they did with Xenogon??

Who knows :mystery:

I'm interested to hear what they have to say to your ticket, though.

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 1:05 pm
by Arumaeruma
Well I would have picked up that pretty pastel Bruce that was in the adoptions during the easter sale if I knew this was going to be his outcome :/

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 1:06 pm
by 3TK
Amaranthe wrote: :words:

True! That one Bruce did look pretty weird. Maybe they're touching the mold up in the back? :mystery:

I just think it'd be a damned shame to lose such a unique model. He certainly wasn't at the top of my list, but I did hope to acquire him one day personally for his uniqueness.

Though, because of the Hanns change and now Bruce just disappearing, it does make me worried about some of the other toys as well now. This possible "secret chopping block" isn't cool. :doh:

Unless someone gets a reply before me to a ticket (I probably wasn't the only one who sent one out), then I'll certainly post the response I get back!
Don't worry; my question was cordial and non-threatening. I was just posing my state of curiousness and confusion. BD CS employees have always been darlings to work with. :misc2: :dukeretro:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 1:12 pm
by Amaranthe
I agree with CS being good to work with! I've never had any trouble with them at all. With how CS didn't know much about the loss of Hanns and the color options, though, it seems like maybe not the whole BD team is on board with everything going on. :mystery: I dunno, I don't want to panic or anything, but I really dislike how things have been quietly slipping away. :sniffing:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 1:32 pm
by 3TK
Well, unfortunately, that wasn't much of a fruitful conversation. :sniffing:

CS just says that Bruce is "unavailable to purchase at this time" and that they don't have any information at this time either as to whether or not we'll be able to purchase him again in the future nor were they able to disclose why they pulled him.

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 1:34 pm
by Amaranthe
:misc4: :sniffing:

Why is this happening? CS doesn't know anything, there are no announcements being made about anything. What the heck, BD??

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 1:35 pm
by Knottery
Arumaeruma wrote:Well I would have picked up that pretty pastel Bruce that was in the adoptions during the easter sale if I knew this was going to be his outcome :/


I'm kicking myself for the exact same reason/same bruce right now! :doh: I really didn't think they'd just axe it without saying anything. :unamused:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 2:05 pm
by kalas
Did they discontinue him or did they take him down due to a manufacturing problem? Either way its odd they said nothing :nerdy:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 2:08 pm
by 3TK
kalas wrote:Did they discontinue him or did they take him down due to a manufacturing problem? Either way its odd they said nothing :nerdy:

The CS representative I talked to said they "don't have any information available at this time" as to why they took him down. So it's unknown as to whether he's completely discontinued or if it's a manufacturing problem.

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 2:40 pm
by Akanisen
Considering what's been going on with the site lately it might have something to do with technical issues. OR, considering that Hanns is missing a model size I'm honestly wondering if some big accident happened involving several molds and some molds got damaged or even broken :bugeyed: I mean, that would explain them not saying anything about it, and the way customer service reacted. Plus if they were retiring Bruce why would the Hanns size be missing :mystery:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 3:02 pm
by Beastial
Maybe a mold broke? :O That would be my though, but CS isn't always up to date on what the behind the scenes folks are deciding.

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 3:03 pm
by Lewd Luxury
Oh boy, I hope they are just having some issues and its not a retirement. :surprised:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 3:05 pm
by Lipton
People could just chill and see what happens instead of going crazy, doesn't change anything anyways :psyduck:

Re: Where did Bruce go?

Posted: Tue Mar 29, 2016 3:29 pm
by HungryStray
Just poking my head in to say that I don't think they are going to pull it completely. Dasa said not that long ago that there were no plans to retire any existing models in the near or distant future. Hang on tight ladies and germs, I think everything is gonna be fine.