International Shipping Addresses

Do you have a question about firmness? Wondering how to take the knot? This is the place to seek your answers from other Forum users and customers!
PLEASE NOTE that if you require a reply from a Staff member, you will need to send in a support ticket! Visit help.bad-dragon.com for more information.
august838
Posts: 1
Joined: Fri Feb 01, 2019 9:47 pm

International Shipping Addresses

Postby august838 » Fri Feb 01, 2019 9:49 pm

Hey, I'm looking to buy an item, but I'm currently - and for the forseeable future- living in Japan. I know they ship out here, and I know that I can expect a wait. My problem is the address format of Japan, it's different than what is displayed as the address when I am in checkout. Should I refill the boxes with the correct format? Or should I assume they would reformat it into the correct format?
I've already tried to contact customer service, but it's been more than a week now. I understand they are very busy, especially given the demand for their specialty product.
Anyone want to help me out? I'd be very greatful.

Return to “Community Help and FAQs”

Who is online

Users browsing this forum: No registered users and 17 guests