Sarmanikan wrote:See, that's the thing. Some people want something between Small and Medium, some want something between Medium and Large, and others want a XL size. Expect that if "More toy sizes" turns out to be something people want in the survey, that we'll do a second survey finding out which toys in particular and what sizes people would be interested in!
I really haven't seen very many who are asking for a larger size than is currently available. A couple? Sure. No offence to florafreak, but he is definitely in the minority. On top of that, if you look at sales figures, I'm sure they'll point to the fact that the xl's sell the least. Therefore, in my mind, there isn't really a dilemma here. Now, if I'm wrong, please correct me with some sales figures.
I think it really boils down to whether or not you want to continue to cater to the minorities and
not grow as a company by increasing size with an XL, or try to open up your line to more buyers, including women, by making the size gaps not so large.
I've never heard: "I'd buy this if it's an XL, but since it's not big enough, I'll pass".
But I can't count the times I've heard: "this small size is too small/ med is too big - thus I can't buy this one that I really really want" etc.
Lots and lots. It's all over the forums and the feedback threads.
If you have threads somewhere that I haven't seen with people asking over and over for XL sizes bigger than what you've got already, please show me.
Polls will probably help. If they're set up properly. For example: It would be nice to know what toys people have not purchase because they could not find the right size, then which size it is they were looking for. Also, someone who wants an XL if they already have one of that toy doesn't carry as much weight as someone who is unable to purchase a toy at all, because they cant find a good size. Why? Because the one who already has one doesn't feel left out like the one who can't even find a good size. Customer satisfaction. It's number 1.